Introduction
SimplifiedClaim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SR&ED tax calculation platform and website.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and payment information when you create an account.
- Tax Data: Financial records, payroll information, and technical project descriptions you upload or input for SR&ED calculations.
- Communications: Messages you send to us via email, support tickets, or feedback forms.
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, and pages visited.
- Device Information: Browser type, IP address, operating system, and device identifiers.
- Cookies: We use cookies to maintain sessions and improve your user experience.
Third-Party Analytics and Tracking
We use third-party analytics and tracking tools, including PostHog and Vercel Analytics, to understand how visitors interact with our website, monitor performance, and improve our services. These tools may collect and process information such as your IP address, browser type, device information, and usage patterns.
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our SR&ED calculation services.
- Process your transactions and manage your account.
- Generate CRA-compliant tax schedules based on your input.
- Send technical notices, updates, and support messages.
- Analyze usage patterns to enhance platform performance.
- Detect and prevent fraud or security incidents.
Data Security
We implement enterprise-grade technical and organizational measures to protect your sensitive tax information, including:
- End-to-end encryption for data in transit and at rest.
- Secure database architecture via Supabase.
- SOCI/II compliant infrastructure.
- Regular security audits and access controls.
Data Ownership & Rights
You own your data. We do not sell your personal or financial information. You have the right to:
- Export your data in machine-readable formats at any time.
- Update or correct your account information.
- Request deletion of your account and all associated tax data.
- Withdraw consent for data processing where applicable.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SimplifiedClaim Team
Email: hello@simplifiedclaim.com